You can't wait around for potential clients to become eligible for Medicare. If you want a loyal book of business — clients who keep coming back for your services — the work starts before they even turn 65.

Penn State alums Craig and Heidi Ritter have made a gift of over $1 million to establish and endow the Ritter O'Brien Excellence Fund at Penn State Harrisburg.

It's time to start preparing for the 2027 Open Enrollment Period! We'll discuss all the certification changes and important updates that you need to be aware of for the upcoming plan year.

Whether you're a new or experienced agent, making time for Medicare training is important, especially if you want to grow your book of business and expand your profit margin.

Imagine looking through a drawer and at the bottom you see it — a forgotten shirt. You pull it out with excitement, shake out the wrinkles, and throw it on. This hidden gem turned out to be exactly what you were looking for.

Insurance companies and agents are tasked with remaining compliant with the Centers for Medicare & Medicaid Services (CMS) while marketing their services. It makes sense on the surface, but the details may need some clarifying.

Do you have questions about recording and storing your calls to meet Medicare call recording requirements established by the Centers for Medicare & Medicaid Services (CMS)? Good news — we have answers!

When working with a client who is shopping for an Affordable Care Act (ACA) insurance plan from the federal marketplace or their state marketplace, there are a series of questions you should ask to better serve them.

Life changes set up a great opportunity to talk with your clients about coverage changes, and it's not just life insurance that we can apply this strategy to.

Alternative insurance arrangements have been gaining traction since the introduction of the Affordable Care Act (ACA) in 2010, and the 21st Century Cures Act in 2016.

Agents working with employers, especially those offering health insurance through a CHOICE Arrangement (previously called ICHRA), should consider adding ancillary group coverage options to the services they provide.

As you know, solicitations are very important to the health insurance business, but there are many rules and regulations individuals and businesses must follow to avoid legal repercussions (and general consumer discontent).

During a year with high levels of disruption for Medicare clients, simplifying your business operations is critical to reducing your stress and making more sales!