On January 31, Cigna announced their intention to sell their Medicare Advantage, Part D, supplemental benefits, and CareAllies businesses to Health Care Service Corporation (HCSC).
The companies are aiming to close the estimated $3.7 billion deal in the first quarter of 2025; however, the acquisition must first pass the required regulatory approvals.
Who Is Buying Cigna Medicare?
HCSC is buying Cigna’s Medicare business to expand affordable health care access and provide quality service to Medicare-eligible individuals across the U.S. The company is the country’s largest customer-owned health insurer and has been serving beneficiaries for nearly half a century.
Currently, HCSC serves more than 23 million people and offers health plans in Illinois, Montana, New Mexico, Oklahoma, and Texas.
Does This Change Anything for Agents & Policyholders Right Now?
Nothing will change with how Cigna operates or how members receive benefits until after the deal has closed. Cigna and HCSC will remain separate companies until the transaction is complete.
Both parties have agreed to enter into a four-year agreement, upon closing, in which Evernorth Health Services, a Cigna subsidiary, will continue providing pharmacy benefit services to the Medicare businesses.
When Will We See Changes in the Cigna Branding?
You will see the HealthSpring brand logo and look on all MA and PDP broker communications.
The Cigna Medicare Broker Facebook group will no longer be in use, but you can follow them on Instagram and LinkedIn @HealthSpring.
Medicare broker emails will also now come from [email protected], so make sure to check your spam filters for missing emails!
Note: Please do not share, use, or wear Cigna Healthcare-branded items when selling HealthSpring plans. Cigna Healthcare-branded materials will be removed from the StoreFront ordering site at the end of November.
How Will the Cigna-HCSC Merger Affect Their 2025 Medicare Plans?
Medicare plans will continue to be offered and sold under each company’s brand for the 2025 plan year. Customers will remain enrolled in and covered by their 2025 plan upon the close of the transaction in 2025 and for the duration of the 2025 plan year.
When Will My Clients Have Access to the New Member Portal?
On October 1, your clients will receive email communications with login information and relevant resources.
Reminder: Members will be able to log in with their existing credentials in the new portal, but they’ll be prompted to set up a new password for security purposes.
For more info, please review the FAQs available in Cigna’s broker portal or contact your sales specialist.
Not affiliated with or endorsed by Medicare or any government agency.
Share Post