Agents who sell within the Affordable Care Act (ACA) insurance marketplace must complete an annual certification before they can sell each year, the Federally Facilitated Marketplace (FFM) certification. ⟶
You've probably signed an acknowledgment of HIPAA Privacy Practices dozens of times at doctor's offices and hospitals. Did you know, as a health insurance agent, you're held responsible for safeguarding this information for your clients?
You receive an email from Susan, a carrier representative that you've talked to before, but it seems…off. You notice she's sending from a different email address than usual. Do you open the attachment she's sent?
As a result of beneficiaries receiving misleading or inaccurate information, the Centers for Medicare & Medicaid Services (CMS) has monitored Medicare marketing practices through increased "secret shopping."
CMS required TPMOs to obtain prior express written consent from the beneficiary before sharing their personal information. This affects Medicare insurance lead sharing, but how?
Agents who sell Medicare Advantage and Part D must discuss specific CMS-required topics with beneficiaries prior to enrollment. We list those requirements here, so you can more easily stay compliant!
Life as an agent before Medicare's Annual Enrollment Period is a flurry of contracting and certifying. But there's another C that's even more important: Compliance.